Shipping

Shipping Policy

$12 Flat rate shipping*

$12 Flat rate shipping on any orders to Victoria, New South Wales, ACT, Queensland, South Australia and Tasmania.

*Excludes Western Australia and Northern Territory where a $24 flat rate applies. Excludes some bulky items such as sand filters.

 

Free shipping on orders of $50 within Tasmania*

If you spend $50 or more and live in Tasmania you'll get free shipping.*

*Excludes some large bulky items, free shipping does not apply if a coupon or discount reduces the order value under $50.

 

Order processing

Online orders will be processed and shipped within 24 hours after order placement. While every effort is made to get your order to you ASAP, dispatch times can vary depending on public holidays and peak periods.

 

Shipping Carrier

We choose the most effective and efficient shipping carrier for your local area. Most parcels are shipped via Australia Post, Startrack, Fastway or TNT couriers.

 

Tracking of shipments

When your order is dispatched a tracking number will be sent to the email address you provided at the time you placed your order. This allows you to track the item through the shippers web site.

 

Delivery address

Please try to provide a postal address where you will be located during the day or your parcel can be left safely, such as a business or work place.

 

International

We do not offer shipping outside of Australia.