Terms of service

Last updated: 7/10/2025
Legal Entity: Pool & Spa World (ABN 68 282 187 801)
Postal Address: PO Box 471, Kings Meadows TAS 7249, Australia
Contact: info@poolandspaworldtas.com.au

Overview

This website is operated by Pool & Spa World. Throughout the site, the terms “we”, “us” and “our” refer to Pool & Spa World.
Pool & Spa World offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (“Terms”).

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink.
If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least 18 years old, or have parental/guardian consent for any minor dependents using this site.
You must not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.
A breach of any of the Terms will result in immediate termination of your Services.

2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit-card information) may be transferred unencrypted across networks; credit-card information is always encrypted.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

3 – Accuracy, Completeness & Timeliness

Information on this site is provided for general information only and may not be accurate, complete, or current. We may modify the site’s contents at any time with no obligation to update information.

4 – Modifications to the Service & Prices

Prices are subject to change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice and are not liable for any modification, price change, suspension, or discontinuance.

5 – Products or Services

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Returns Policy.
We make every effort to display product colours and images accurately but cannot guarantee your device displays colours precisely.
We may limit sales to any person, region, or jurisdiction and limit quantities at our discretion.
All descriptions and pricing may change without notice. We do not warrant that the quality of any products or services will meet your expectations.

6 – Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order (including those using the same account, card, billing, or shipping address).
If we change or cancel an order, we will attempt to notify you using the contact details provided.
You agree to provide current, complete, and accurate purchase and account information so we can complete transactions and contact you as needed.

7 – Optional Tools

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Any use of such tools is entirely at your own risk and discretion.

8 – Third-Party Links

Links on this site may direct you to third-party websites not affiliated with us.
We are not responsible for examining or evaluating third-party content or accuracy and assume no liability for third-party materials, products, or services.
Please review third-party policies before engaging in any transactions.

9 – User Comments, Feedback & Other Submissions

By submitting comments, suggestions, or materials (“comments”), you grant us a perpetual, royalty-free licence to edit, copy, publish, and use them in any medium.
You agree your comments will not violate any third-party rights or contain unlawful or harmful material. You are solely responsible for your submissions.

10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11 – Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, or availability).
We reserve the right to correct any such errors and update information or cancel orders at any time without notice (including after you have submitted an order).

12 – Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose or in any manner that infringes upon others’ rights, transmits viruses, collects personal data, or interferes with the Service.
We may terminate your use of the Service for any prohibited activity.

13 – Australian Consumer Law, Warranties & Liability

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL) that cannot be excluded by agreement.

To the maximum extent permitted by law, and subject to your non-excludable ACL rights:

  • The Service and all products are provided “as is” and “as available.”

  • We exclude all implied warranties not expressly stated.

  • We are not liable for any indirect, incidental, special, or consequential loss, loss of profits, revenue, data, or goodwill, arising from your use of the Service or products.

Where liability cannot be excluded, our liability is limited—at our option—to the repair or replacement of the goods, supply of equivalent goods, or payment of the cost of repair, replacement, or re-supply.

14 – Indemnification

You agree to indemnify and hold harmless Pool & Spa World, its affiliates, officers, employees, agents, contractors, and suppliers from any claim or demand (including reasonable legal fees) arising from your breach of these Terms or violation of any law or third-party rights.

15 – Severability

If any provision of these Terms is unlawful, void, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain valid and enforceable.

16 – Termination

These Terms remain effective until terminated by either party. You may terminate at any time by notifying us you no longer wish to use our Services.
We may terminate immediately if you fail to comply, and you remain liable for all amounts due up to the date of termination.

17 – Entire Agreement

These Terms, together with any policies or operating rules posted by us, constitute the entire agreement between you and us and supersede any prior communications or agreements.

18 – Governing Law

These Terms are governed by and construed in accordance with the laws of Tasmania, Australia, and you submit to the non-exclusive jurisdiction of the courts of Tasmania and the Commonwealth of Australia.

19 – Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, war, strikes, government action, or transport network disruptions.

20 – Electronic Communications

You consent to receive communications from us electronically (e.g. email, website notices) and agree that such communications satisfy any legal requirement for written communication.

21 – Changes to Terms of Service

You can review the most current version of these Terms at any time on this page.
We may update or change any part by posting updates on our website. Continued use of the site after such changes constitutes acceptance.

22 – Contact Information

Questions about these Terms should be sent to:
📧 info@poolandspaworldtas.com.au
📮 PO Box 471, Kings Meadows TAS 7249, Australia